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1 Message

Saturday, August 30th, 2025

PS5 connection issue/Obtaining IP Address

I've restarted both my PS5 and Router but it seems to have not changed the outcome. Asking for help thank you.

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Official Employee

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747 Messages

21 hours ago

Hello @The_Doge Sorry to hear you are having issues connecting your PS5 to the internet. We would be happy to try and help figure it out. Was this connected previously or is it a new setup?Are you trying to connect it hardwired or wireless? 

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