1 Message
PS5 connection is terrible
My PS5 will connect then won't connect. Even when I use the Ethernet cable, it won't work. Now my roommates Xbox won't work but my PS5 will, this is our 3rd modern. At first my PS5 didn't work and now it's my friends xbox.
user_japa01
1 Message
11 months ago
I get the lan cable disconnected error very often now is that what’s happening to you ?
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XfinityLinda
Official Employee
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1.3K Messages
11 months ago
Thank you for meeting us here in our community, @user_njig8x! We are sorry for the trouble with the connection to your gaming consoles. Have you checked all the coaxial connections between the wall and the modem to ensure they are secure and finger tight? It is also recommended to change out any splitters you may have there as well. Are there any cables with damage, hard bends or kinks? Any of these items could cause connection issues.
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