Visitor
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1 Message
PS4 Can't Connect To 2.4ghz
Yesterday I turned on my ps4 and for some reason it wasn't connecting to the one it normally does. I tried changing the name and password and looking at the admin portal. Nothing. Would anyone happen to have any suggestions? Both my 2.4 and 5 are split withs separate names and passwords but no matter what I do the ps4 only shows the old wifi name and fails its connection test. Sorry if this is posted in the wrong place by chance. Never used this forum before.
Thank you in advance.
XfinityAdrienne
Official Employee
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1.3K Messages
2 days ago
Hey there, user_40d2jt! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know it can be frustrating attempting to connect your favorite device to the network, and when there are hiccups, it adds to the frustrations too. Have you attempted to forget the network on the device and then attempt to connect again?
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EG
Expert
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110.2K Messages
1 day ago
Concern moved here to the Home Networking help section.
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