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user_os3t61
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Tuesday, July 29th, 2025

pro wifi extender

I added xifinity pro in order to extend the wifi network from the back of the house to the front.  I have activated the pro wifi extender, but it does not appear to be repeating/extending the network as I lose connection within a few feet of the device despite.  Not devices are ever shown as connecting to the extender.

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26 days ago

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XfinityMartyR

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26 days ago

 

user_os3t61 We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction.
To troubleshoot the Xfinity Pro WiFi Extender, use the Xfinity app: go to **WiFi tab > View WiFi equipment > Pro WiFi Extender > Troubleshoot Device**. For low WiFi signal, move the extender closer to the Xfinity Gateway and near a window for better cellular signal. If the Battery Backup isn't fully charged after 24 hours, check the wiring. If the Battery Backup light blinks for over 30 minutes, reset the device by holding the reset button for 10 seconds.

 

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