Visitor
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1 Message
Printer stopped connecting.
A previously connected printer is now getting error of MAC address may be filtered. I do not see where this device is being blocked.
Visitor
•
1 Message
A previously connected printer is now getting error of MAC address may be filtered. I do not see where this device is being blocked.
XfinityKei
Official Employee
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1.6K Messages
1 month ago
Hello @user_g8rebe I’m sorry to hear your printer is having an issue with connecting to the internet. I see your live chat message and will meet you back there for more assistance.
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EG
Expert
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110.8K Messages
1 month ago
@XfinityKei @user_g8rebe
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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EG
Expert
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110.8K Messages
1 month ago
@XfinityKei @user_g8rebe
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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