Stevomac's profile

Regular Visitor

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5 Messages

Fri, Jan 8, 2021 12:00 PM

Printer keeps dropping from time to time. XB7 router/modem.

My printer drops sporadically from WIFI.  Once I turn the printer off and on, it's fine for a little while but happens again later on.  It's not the printer.  The same thing happens at my girlfriends place and with a different printer.  The only commonality is that we both have Xfinity XB7's.  I read that the XB7 combines the 2.4 & 5 ghz signals so to speak, and the printers get confused and fall off.  I can't go in and specify one or the other because I have pods.  Ideas?

Responses

jlavaseur

Valued Contributor

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434 Messages

5 m ago

Use your Pc as a mobile hot spot
  1. Select the Start button, then select Settings > Network & Internet > Mobile Hotspot
  2. For Share my Internet connection from, choose the Internet connection you want to Share
  3. Select Edit > enter a new network name and password > Save.
  4. Turn on Share my Internet connection with other devices., it can be configured to use 2.4g, maybe this will work

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