Thank you for reaching out and creating a new post. I see you are having some trouble connecting your printer, and I can certainly do my best to help. Can you tell me what occurs when you attempt to connect the device to the network? Do you know if the manufacturer suggests having a dedicated 2.4 GHz band?
XfinityVianney
Official Employee
•
2.7K Messages
4 hours ago
Thank you for reaching out and creating a new post. I see you are having some trouble connecting your printer, and I can certainly do my best to help. Can you tell me what occurs when you attempt to connect the device to the network? Do you know if the manufacturer suggests having a dedicated 2.4 GHz band?
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