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2 Messages

Sunday, June 7th, 2026 9:55 PM

printer hookup problems

My envy 5535 printer does not connect to my Gateway wireless WIFI. Why?

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Official Employee

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2.7K Messages

4 hours ago

 

user_k7r9sc

Thank you for reaching out and creating a new post. I see you are having some trouble connecting your printer, and I can certainly do my best to help. Can you tell me what occurs when you attempt to connect the device to the network? Do you know if the manufacturer suggests having a dedicated 2.4 GHz band? 

 

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