Visitor
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1 Message
Price
Hello...
I have been a customer with Xfinity since fall of 2012, I believe. In that time my bill has gone from the $30 something range to now $68. While I know the cost of everything has gone up, my bill has increased $5 for at least the last three years.
As you may know, there are other options out there, some seem better for less money per month. Right now, I need a reason to not look into these options and to stay with Xfinity.
Please advise.
EG
Expert
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110.3K Messages
14 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarcus
Official Employee
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1.5K Messages
14 hours ago
user_3c066d thank you for using the Xfinity Community Forums page to reach out regarding your bill increasing. I know how important it is to maintain a strict budget and would be happy to assist you in finding a package option which includes the best value for your unique household needs. Can you send me a direct message with your full name and complete service address to get started?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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