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Monday, December 29th, 2025 6:58 PM

Power & SNR Min Max Values for Cable Modem ODFM Channels

https://forums.xfinity.com/conversations/your-home-network/internet-troubleshooting-tips/602dae4ac5375f08cde52ea0

With reference to the troubleshooting post above, I'm trying to figure out some issues with my Netgear CM3000. It's been fine since last May (5/25), with my 1.3 Gbps plan. In the troubleshooting post, it has a section on Check your Signal Levels. Can you tell me if the Downstream Power Level & Downstream Signal to Noise Ratio values pertain to the OFDM channels, in addition to the QAM channels? In my case, besides some other issues, I'm experiencing only able to get 1 Gbps. This appears to be due to the fact that I only have 32 QAM channels locked, without the usual (single) OFDM channel locked. The ODFM Power & SNR looks a little wonky. Power is -21 dBmV & SNR is 23.5 dB.

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2 hours ago

Those are too low / out of spec. That can cause the unlocking of the OFDM channel.

Please copy all of the text in its entirety of the *Downstream Power Levels*, the *SNR's* (Signal to Noise Ratios), and the *Upstream Power Level* numbers and paste them into your next post.



(edited)

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