Visitor
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1 Message
Power cord
My power cord on my modem stopped working and I’ve been trying to find a replacement for it. In the meantime I don’t have anything working on my house because I don’t have WiFi. Is there a way I could get a replacement for it? If so where.
thank you!
BruceW
Gold Problem Solver
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27.7K Messages
2 hours ago
If it's a Comcast/Xfinity rental device, your best bet would be to take the device to a Service Center or Xfinity Store (see https://www.xfinity.com/support/service-center-locations ) so they can match it with a replacement cord if they have one. If you get the wrong cord it either won't work, or it will destroy the device!
If they don't have a replacement cord, they should be able to provide a replacement device for you.
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