Visitor
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1 Message
Power BI & Xfinity XB8 Gateway
I received a new gateway recently (XB8) and am receiving an error within Power BI desktop when attempting to publish to any workspace on Power BI online. When connecting to mobile hotspot and off Xfinity gateway, the error stops.
The error reads:
'Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host.'
XfinityMarcus
Official Employee
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1.9K Messages
1 month ago
awschles thank you for using the Xfinity Community Forums page to reach out today. I understand that you are coming across some concerns with your internet equipment that I would be happy to assist in alleviating. Can you send me a direct message with your full name and complete service address to get started?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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EG
Expert
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114.7K Messages
1 month ago
@awschles @XfinityMarcus
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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