Visitor
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1 Message
port forwarding
I have gone throught the steps outlined to forward a port through the xFi application. It doesn't appear to be working. A test of open ports indicates it is still closed and I am unable to access the application on that port.
user_4gwzgf
Visitor
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2 Messages
7 hours ago
Welcome to the club, this has apparently been an issue for YEARS at this point. And considering any post I find where anyone actually attempts to talk to anyone about it they refer them to a private conversation despite this being a public forum to, ya know, find help for everyone, I suspect they're fixing it for specific people and leaving it broken for everyone else for some probably money saving cost. I'm assuming the worst because I expect the worst with an issue this long standing, but obviously I got no actual clue. Simply put though they've refused to fix it for, as said, years, and you'll find many posts just like this one without solutions.
I also have ports forwarded in my xfinity app, various applications to monitor my connection say a connection was attempted but failed DESPITE claiming it expected it to be open.
So yeah, the [Edited: "Profanity"] app they forced everyone to move too and it's services just don't work for port forwarding anymore, far as 99% of people can tell.
You'd think it'd at least work for people playing for the premium plans, but nope.
(edited)
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XfinityRaul
Official Employee
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2.6K Messages
2 hours ago
@coupe774 Thank you for making us aware you're having difficulties setting up the port forwarding through the app. I would be more than happy to help figure out a solution to this problem you're having. Are you getting some sort of error message when you complete the steps?
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