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Friday, November 29th, 2024 11:00 PM

port forwarding

Apparently, I am supposed to find port forwarding in my xFinity app, but it's not there.  I DO see wifi, but the option to click on my equipment is not there.  I also cannot port forward in the admin condole as it tells me to look in the app.

Can anyone point me in the right direction?

Official Employee

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1.7K Messages

14 days ago

Good evening @user_ox5dwe, and thank you for reaching out on our Community Forums, we appreciate it. I see that you reached out because the port forwarding option appears to be missing from the app. To confirm, are you logged in as the primary user? Were you previously able to view the WiFi Equipment option? 

 

3 Messages

14 days ago

Did you find anything for this

Same problem and literally no customer service

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