Visitor
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1 Message
port forwarding
Hi,
I've been having trouble setting up port forwarding on my PC. I've gone through the steps on the xfinity app to set it all up, but when I try using a port checker to see if the ports I supposedly opened up they all fail the test, and none of my friends are able to join my hosted games. Trying to port forward through the modem just redirects me to the xfinity app, I've tried making rules through my firewall to allow the programs to not be blocked, and I've made a static IP so it matches the PC and what's on the app.
Thanks in advance
XfinityDena
Official Employee
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2.3K Messages
2 years ago
I am sorry to hear of the issues you are having with setting up port forwarding. Just to confirm you followed the steps on the link: https://comca.st/3KpKXeU;
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user_a9894f
Visitor
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3 Messages
2 years ago
Port Forwarding in te Xfinity App doesn't work. I ran a System and Network Integration Company for over 10 years - and I've never seen such a poorly implemented required feature. We used to be able to setup port forwarding in out router - where IT SHOULD BE. I've tried using the Xfinity app - and keep getting messages to "Try again later" - but I've been receiving the same message for weeks. Port Forwarding is not a "nice to have" option - but a requirement of most peer-peer applications, online games, etc. Trying to get help from customer support has been hopeless.
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user_a9894f
Visitor
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3 Messages
2 years ago
I'm now seriously considering getting rid of my Xfinity rental TG3482P2 modem/router and purchasing a Motorola MT8733. It does port forwarding correctly - programmable directly in the modem/router.
Based on the hundreds of complaints filed in the user group about the failure of Xfinity's current modus operandi (using a phone app to attempt setting up port forwarding), I doubt that there's a fix for this bug. Based on years of networking experience, I can see NO benefit to using a mobile app to control a local modem/router. It only makes things more complicated, buggy and unreliable.
Regards, Lyle
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