2 Messages
port forwarding wrong ip
Hi, I have seen this asked before but not really resolved. So I set up port forwarding for a PC that I use for my camera system. The forwarding stopped working and I now see that the IP address that I set that ends in .54 shows in the Xfinity app saying reserved ip address ends in .53 so it does not match and it does not work, Calling Xfinity yielded NO help. HELP? Thanks, Adam
XfinityJohnG
Official Employee
•
1.7K Messages
4 months ago
Thank you for reaching out to us here @user_ld2yf6. I will be happy to look into any issue from here with that port forwarding. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
3
0