2 Messages
Port Forwarding without static IPs?
So I'm reading that we cannot as residentially create a static IP for our devices?
This is not a STATIC PUBLIC IP FYI!
Devices being listed as static and manually setting the IP, so my question is about port forwarding, how then am I supposed to set a rule and have it target a device indefinitely?
MY issue is that I have a NAS and security cameras that I'm trying to link, but I need to forward the ports. Please assist!
I need to also make my NAS and camera Static and not DHCP. I have read there is a way to make them as a reserved IP, but I do not see that in the app and as is they do not communicate to one another due to network setup.(Not Plug N Play) Please assist, when able.
EG
Expert
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112.8K Messages
2 years ago
Not sure if this applies anymore. YMMV.
Log onto gateway
Go to Connected Devices > Devices
Next to your device in list select EDIT button
Under Edit Device
Configuration:
( ) DHCP
(*) Reserved IP
MAC Address: [xx:xx:xx:xx:xx:xx]
Reserved IP Address: [10.0.0.x]
You have to set the Reserved IP Address value the same as the value you set on the device itself.
You may have to reboot the device for the change to go in effect.
The Reserved IP Address is the same thing as a Static IP Address
The Reserved IP Address must be in the range shown at: Gateway > Connection > Local IP Network
Please post back either way, thanks.
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CCXanadu
Retired Employee
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300 Messages
2 years ago
@Mbrown06 Something to note, Static IP can only be assigned on Business Services accounts, residential accounts all will use Dynamic and cannot be altered unless a Business account is opened at the home. We do have instructions on port forwarding for residential accounts online. Please keep in mind that any time you are accessing the Gateway Admin Tool you will want to be hardwired directly to the modem to access and make those changes if you choose to use that method.
(edited)
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EG
Expert
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112.8K Messages
2 years ago
@XfinityXanadu
FWIW here. They are talking about the LAN IP's that are assigned by the router's built-in DHCP server to the local network clients. Not the WAN / public IP that is assigned to the connection by the Comcast system DHCP server with which you are referring to. Please re-visit their post and their second sentence.
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