Port forwarding with Arris Surfboard Modem
I'm using my own Arris Surfboard Modem rather than a leased box from xfinity. I'm attempting to setup Port Forwarding but when I go to this option in the advanced menu on my router I see a message that says:
"Managed devices and Port Forwarding pages are moved to cloud.
Please use the following link to access cloud portal: internet.xfinity.com"
Of course, if I go to that link I get a message saying that I need to upgrade my equipment in order to use this service. Is xfinity blocking any attempt to setup port forwarding with 3rd party modems? Seems shady to me. 😞
I have found some link/pages that seem to indicate that why they want most users to use the xFi cloud service, the old way is still available for "advanced" users (see this link: https://www.xfinity.com/support/articles/port-forwarding-xfinity-wireless-gateway) , but this is decidedly NOT an option on my router. I do NOT have a spot to enable port forwarding. I have an option to enable port triggering, but NOT port forwarding.
Anyone have a similar experience?