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user_4ee209
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Thursday, July 22nd, 2021 10:21 AM

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Port forwarding not working

So I have tried multiple times using the port forwarding feature on the website, and it has not worked. I have the port forward set up, have already gave windows defender permissions for said port, but it is still not working. I don't know why it is like this, and would like some help.

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3 years ago

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jav6joev

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2.2K Messages

3 years ago

You might identify the equipment you have, share screenshots of your configuration and describe what you're trying to accomplish with the port forwarding.

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user_4ee209

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@jav6joev 

I'm not sure what router I have, but I'm trying to port forward for minecraft, and I already selected the device (my desktop) and the correct port number

I already tried it with the minecraft setting, and tried it without the minecraft setting, and neither of them work. I also looked on a port test website and it says the port is closed,, I don't know if that's relevant though

3 years ago

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EG

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107.1K Messages

3 years ago

@user_4ee209 

If you are using an Xfi gateway, have you tried using the Xfi app instead of the website ?;

https://www.xfinity.com/support/articles/xfi-port-forwarding 

(edited)

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user_4ee209

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@EG I believe I am using a xfi gateway, and I did use the xfi app to set up a port forward, these are the settings I used 

I'm trying to port forward for a minecraft server, and I have tried a few times with/ without the minecraft setting and both times it doesn't work

I did try to use the admin site once port forwarding here did not work, but it led me back to the app

(edited)

3 years ago

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user_f45f7c

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1 Message

3 years ago

I had the same problem and figured out that the port forward won't work from a computer that is connected to my home network.  For example, the port forward doesn't work if I use my laptop connected to my home wifi and I try to create an RDP session using my public facing IP address.  Try testing the port forward from an external network.  Hopefully this helps.

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tbjc

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@user_f45f7c man, you are a hero. spent so much stupid time chasing down the issue. this is so stupid xfi gateway will block port-forwarding for internal traffic.

3 years ago

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EG

Expert

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107.1K Messages

@tbjc

FWIW. Actually that's quite common for that to be disabled. It's called NAT loopback or hairpinning. You can Google it for more info. 

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3 years ago

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