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Visitor

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2 Messages

Friday, June 9th, 2023 1:56 AM

Closed

Port Forwarding not working 4000 and 6112

Trying to connect on an old video game using these ports. Used the app to add the port forwards and checking via yoursignal.com the ports are still closed AFTER following the correct instructions to port forward. any help?

Contributor

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367 Messages

2 years ago

Hello @user_486589 , thank you for taking the time to reach out to our great team through Forums. I appreciate your patience with our response. I understand you are having an issue with port forwarding. Can you let me know update if you are still experiencing the issue?

Visitor

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2 Messages

2 years ago

the issue is still ongoing. I have called xfinitiy several times and they say its been escalated but no call  back from higher end support

Contributor

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76 Messages

2 years ago

Make sure the app got the right IP. I had this issue earlier this week where it kept forwarding to an IP that wasn't even in use at the time. What you may do, if you're going to forward to one given machine, is assign it a reserved IP on the gateway.

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