Visitor
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2 Messages
Port Forwarding not working 4000 and 6112
Trying to connect on an old video game using these ports. Used the app to add the port forwards and checking via yoursignal.com the ports are still closed AFTER following the correct instructions to port forward. any help?
CCBrian1
Contributor
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367 Messages
2 years ago
Hello @user_486589 , thank you for taking the time to reach out to our great team through Forums. I appreciate your patience with our response. I understand you are having an issue with port forwarding. Can you let me know update if you are still experiencing the issue?
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user_486589
Visitor
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2 Messages
2 years ago
the issue is still ongoing. I have called xfinitiy several times and they say its been escalated but no call back from higher end support
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Hemingray42
Contributor
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76 Messages
2 years ago
Make sure the app got the right IP. I had this issue earlier this week where it kept forwarding to an IP that wasn't even in use at the time. What you may do, if you're going to forward to one given machine, is assign it a reserved IP on the gateway.
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