C

Visitor

 • 

1 Message

Sat, Sep 4, 2021 6:40 AM

port forward not working

I have port forwards set up in the advanced settings page of my gateway for my computer, yet when I test these ports they're still closed. I have x-fi advanced security off. What gives?

Responses

Official Employee

 • 

97 Messages

1 m ago

Hello there @carolina79961! Thank you so much for reaching out for help with your port forwarding concerns using our Xfinity Comunity Forums! I have found mostly that this article is a great help to make sure you have all the settings set up correctly for your port forwarding. https://comca.st/2Vh7k0Q

 

Take a look at the options using the Admin tool since you are not using the Xfi options. Let me know once you go over that if you need more help. 

New to the Community?

Start Here