C

Visitor

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1 Message

Saturday, September 4th, 2021 6:40 AM

Closed

port forward not working

I have port forwards set up in the advanced settings page of my gateway for my computer, yet when I test these ports they're still closed. I have x-fi advanced security off. What gives?

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Official Employee

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2.4K Messages

4 years ago

Hello there @carolina79961! Thank you so much for reaching out for help with your port forwarding concerns using our Xfinity Comunity Forums! I have found mostly that this article is a great help to make sure you have all the settings set up correctly for your port forwarding. https://comca.st/2Vh7k0Q

 

Take a look at the options using the Admin tool since you are not using the Xfi options. Let me know once you go over that if you need more help. 

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