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Saturday, April 23rd, 2022 8:45 PM

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Port Forward for NordicTrack iFit - Need UDP Port 4348 opened

I purchased a NordicTrack with an iFit device (it's based on an Android Tablet).  It will NOT connect to my xFi Advanced Gateway (XB6) via Wifi 

According to iFit I need UDP Port 4348 opened.  The XFi App allows for opening ports; however, my iFit device won't connect to my Network without the Port Open - so stuck in the middle.

I've heard of installing another router and putting the XFi in Bridge mode - this seems complicated to me.

Any other options?  Xfinity support has been of no help on this issue.  Hoping this forum works.

Thanks,

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2.8K Messages

4 years ago

@user_504f13 Hello, and thank you for reaching out about this connection issue via our Xfinity Forums. I have been looking into getting a Nordic Track myself but have not made the leap just yet. The following link can help with all things port forwards: https://comca.st/3HM9sjn  For quick reference please check out the following and let me know how it goes. 

 

How to Add a Port Forward with an xFi Gateway

  1. Visit https://comca.st/3xSsjrS or open the Xfinity app and sign in with your Xfinity ID and password.
  2. Select the Connect tab.
  3. Select your network on the Xfinity app, or select See Network on the xFi website.
  4. Select Advanced Settings under More Options.
  5. Select Port Forwarding from the menu.
  6. Select Add Port Forward.
    Note: If you've previously set up a port forward from your Gateway's Admin Tool (https://comca.st/3MvNp3q), you should see it listed in the Port Forwarding Settings.
  7. Choose the household device for the port forward you're setting up from the drop-down list of connected devices.
    Note: If you don't see the device listed, it may not be connected to your home network.
  8. Choose from the list of common applications to use a recommended, preset configuration (e.g., Xbox or PlayStation) or select Manual Setup to enter specific port numbers, ranges and/or protocols.
  9. Select Apply Changes to complete the setup of the port forward.
  10. The device you set up for this port forward can now use these settings.
    Note: If you're unsure which port settings to choose, reference the device manual or the application you're trying to use. Opening unnecessary ports isn't recommended, as it may pose a security risk.
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