big-DHC's profile

Regular Visitor

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4 Messages

Saturday, February 19th, 2022 8:06 PM

Closed

Port 443 filtered?

I have an issue with my secure web site. It's hosted on my server which is connected through a gateway. I've set up port forwarding on the xFi page, verified that port 443 is open on my server, and correctly installed the ssl. Despite all of this, my website isn't accessible outside my network. Any suggestions on what I'm doing wrong?

Official Employee

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2.8K Messages

3 years ago

Hello, @big-DHC. Thanks for taking some time to reach out to our community about the port forwarding. This link shows how to set up the port forward in case you want to check your steps. Port 443 is not listed on the Blocked Port list. Do you have the Advanced Security option set up for your account? 

Regular Visitor

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4 Messages

3 years ago

I believe the problem was that my gateway didn't have an ipv4 WAN address so I reset it and now it does. I confirmed with a friend that my website is now viewable outside my network. Currently, my advanced security is turned off, but I plan to turn it back on.

Official Employee

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2.8K Messages

3 years ago

Awesome news to hear! Thank you for sharing what fixed the issue so our community can learn and grow from your experience. Please feel free to reach out anytime if you have concerns. 

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