Visitor
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1 Message
Poor Service
I'm 30 minutes in to a troubleshooting session that was doing.a check it said would be done in less than two minutes. Took screen shots so I could share just how bad it is. Latency issues, speed issues, dropped connections.
XfinityMelinda
Official Employee
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179 Messages
18 hours ago
Greetings @user_v0qohb and thank you for reaching out to us on our Xfinity Community Forum. Thanks for sharing those details. I understand how frustrating that experience must be.
Are you still experiencing these connection issues? Also, is this happening on just one device or across multiple devices in your home?
Let us know how things are looking on your end, as we're here to help!
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