Poor routing to iowa?

I'm trying to connect to a Google server in Iowa from Mississippi. My traffic seems to always be routed towards Dallas which seems to add about 30ms. Is it possible that I can be routed somewhere else like Atlanta for better latency?

Responses

Oldest First

Selected Oldest First

A

Azmun

Visitor

•

2 Messages

17 days ago

So am I just out of luck here? It looks like it goes all the way to virginia then to dallas then to iowa.

1

0

XfinityJohnG

Official Employee

•

2.2K Messages

Thank you for reaching out to us here. We can look into latency issues on your service from our end if you would like. Can you send me a direct message with the full name and complete address for your service?

To send a direct message [private message]:

Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

- An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

15 days ago

0

EG

Expert

•

113.9K Messages

15 days ago

@Azmun @XfinityJohnG

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

0

Your Home Network

Azmun

Poor routing to iowa?

Azmun

XfinityJohnG

EG

New to the Community?