Poor customer service

I called customer service as a follow up to the “senior tech” that was sent to reinstall my outside line after storm. He spent 4 minutes at my house, and when I asked where the line would be placed, he said “ you need to adjust your attitude” and walked off job. I have his visit and interaction with me on ring video camera. This is the 4 th time someone has been sent out to do job. Prior to this I was told service center wrote the ticket wrong and job couldn’t be completed. 

I have spent over 14 hours on phone trying to get my line laid. 4 days at home over the last 40 days of no service waiting for appointments.

After 43 years as a customer I cancelled my service. I am appalled at the customer service I have received.