Plumber cut my cable line, need a repair

user_pidc2x That is not fun. Thank you so much for stopping in to get help with this line being cut. That would be frustrating when already dealing with a plumbing issue. If your services are impacted, we can get a regular tech appointment set up for you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.