Please tell me it's possible

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@Cortney2020 wrote:
Is it possible to be able to turn off the feature where people can log in to your network from xfinity.com?? My fiance gave the info to a couple of his family members and they won't stay off it. I have changed my login info already but they are still able to login with the old info. I did restart the modem after but didn't seem to work.

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Was there a second user login that may have been given out and is being used?  Log in to your account and check 'Users'.

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@Cortney2020 wrote:
Is it possible to be able to turn off the feature where people can log in to your network from xfinity.com?? My fiance gave the info to a couple of his family members and they won't stay off it. I have changed my login info already but they are still able to login with the old info. I did restart the modem after but didn't seem to work.

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Try connecting to this link: https://customer.xfinity.com/#/settings/security/hotspot-devices

Then delete the offending devices

That's for accessing their public WiFi hotspots..