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Thursday, October 10th, 2024 7:57 PM

Please disable my gateway from bridge mode. I don't use additional equipment and my internet disappeared after connecting it.

Please disable my gateway from bridge mode. I don't use additional equipment and my internet disappeared after connecting it.

Expert

 • 

107.5K Messages

2 months ago

Use the method in the link below to see if it's actually in bridge mode;

https://www.xfinity.com/support/articles/wireless-gateway-enable-disable-bridge-mode 

(edited)

Official Employee

 • 

1.7K Messages

2 months ago

user_35w90p Thank you so much for your post for help with disabling bridge mode on your modem. Did you have a chance to check out the steps that @EG provided? 

 

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