Visitor
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1 Message
Pickup location
I recently moved to DC and I chose a pickup location by accident not realizing it was the one farther away from. The order has been placed but I was wondering if it's possible to change my pickup location to a closer one.
EG
Expert
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117.7K Messages
47 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJon
Official Employee
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1.4K Messages
34 minutes ago
Good afternoon user_v4sset. Thank you for reaching out through our Xfnity Community Forum. You can certainly pick up the equipment at a different location, as long as there is a pending order that should not be an issue. The only thing that would also be a factor would be the stock numbers of necessary equipment. What services are you setting up with us?
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