Visitor

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9 Messages

Monday, February 23rd, 2026 3:14 PM

Phone doesn't recognize Xfinity WiFi

My new phone doesn't show Xfinity WiFi hotspot

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Official Employee

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2K Messages

26 days ago

Hello user_i1csbj! Thanks for reaching out to us here on our Xfinity Forums for help with connecting to the Xfinity hotspots. I'm sorry that you are having trouble with connecting to our hotspots.

One of my favorite things with my Xfinity mobile service is that our devices will automatically connect to hotspots. Are you using a Xfinity mobile phone? Is the hotspot showing available as a network to connect to? 

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