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3 Messages

Tuesday, January 20th, 2026 3:50 PM

Phone adapter not working

Cisco pap2t phone adapter not working on new modem

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Official Employee

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3.8K Messages

4 hours ago

user_urph6a Thank you for taking the time to reach out to us here on our Xfinity Forum. I'm sorry to hear that you aren't able to get your phone working. Can you clarify the type of modem you are using for me, if there is a stand alone router also in use, as well as what troubleshooting steps you have already attempted?
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