Rerowell77's profile

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1 Message

Thu, May 21, 2020 11:00 AM

Philo App won’t play

My Philo App won’t play on my XFi. It plays just fine over my Verizon wireless phone, but won’t play on WiFi. Is there a fix for this?

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New Poster

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2 Messages

1 y ago

I have the same issue
EG

Expert

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88K Messages

1 y ago


@Rerowell77 wrote:
My Philo App won’t play on my XFi. It plays just fine over my Verizon wireless phone, but won’t play on WiFi. Is there a fix for this?

Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;


https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security

New Poster

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2 Messages

1 y ago

If you are using the Xfinity router, it may have thought Philo was a risk and blocked it. You need to check you router and allow access from Philo or your roku player.

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