Persistent Packet Loss at ibone.comcast.net

I'm having the same issue as this gentleman: 
https://forums.xfinity.com/conversations/your-home-network/persistent-packet-loss-at-ibonecomcastnet-telia-transit-congestion-nightly-gaming-lag-boulder-80303-request-engineering-escalation/69984548a68bcc7c6f879317#

I also am getting disconnected from a game I have been unable to play for 2 months due to packet loss at :

cs02.1601milehigh.co.ibone.comcast.net

pe11.910fifteenth.co.ibone.comcast.net

In this case (https://www.reddit.com/r/Comcast_Xfinity/comments/1r7mj77/severe_network_routing_forwardpath_packet_loss/) someone stating a similar issue was saying that xfinity was blocking an ip that they were using and they were able to resolve the issue, can someone assist on this?