Visitor

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4 Messages

Sunday, February 22nd, 2026 8:58 PM

Periodic outages throughout this week and Xfinity claims maintenance is happening the following day not the day of dropped connections

Xfinity claims that the day following dropped connections will be maintenance, in their standard announcements. But the prior days were outages as well. "Scheduled Maintenance. Planned maintenance in your area is scheduled to start on 02/23/2026 02:30 AM (Pacific). You may experience interruptions to all of your Xfinity services during this time. We apologize for any inconvenience and appreciate your patience." However, you can't get reimbursed for credits because it is "maintenance" and they only offer a few credits anyways. Dropped connections affect my work, time constraints, and online communications. Frustrating. Why do I stick with this horrible company? I've been with them for over 30 years, before they were Comcast.

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Official Employee

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2.9K Messages

2 hours ago

 

user_275f55 Thank you for reaching out! You can always check the Xfinity app or Xfinity Status Center for the status of your services. 

 

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