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shawn.c1
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Tuesday, June 25th, 2024 10:02 PM

Periodic DOCSIS resets (multiple times per hour)

I have had two dispatches already, focusing on my premises and the coax entering my house. While those made the situation better temporarily, I consistently come back to multiple outages per hour. Steps that have been taken:

1. First XFINITY dispatch addressed potential RF interference. This increased RSL to more acceptable levels

2. Second XFINITY dispatch addressed cabling into my crawlspace. The tech removed a splitter and showed a clean connection. Correctables and uncorrectables dropped a lot

3. I purchased a new modem. [Original is a Surfboard SB8200 (DOCSIS3.1). The error log never worked on this, so I couldn't see what was going on.] The new modem is a Surfboard SB6183 (DOCSIS3.0). The same outages occur on both modems, indicating that this is not the problem source. (I do have error logs now, and will paste them below)

4. I took the cable modem and one of my wifi nodes into the crawlspace to terminate directly to the new wire. After a couple of hours, the same problem came up and the error log looked the same as what I'm about to paste in. I normalized the circuit so that everything is back in the original location. Inside wiring is not the issue

When this started happening back in February or March, I had received a text (which I no longer have) stating that there was new equipment installed, and apologized for the downtime. My thought is there is a problem at, or near, the CMTS. Here are the logs and a screenshot from the SB6183

-- screenshot

-- Logs

Time Priority Description
Mon Jun 24 14:25:59 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 18:17:42 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 18:33:55 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 18:35:00 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 18:37:12 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 18:38:09 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 18:39:14 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Mon Jun 24 18:40:29 2024 Critical (3) No Ranging Response received - T3 time-out
Mon Jun 24 18:40:39 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 18:41:06 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 18:42:33 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 18:43:06 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 20:18:41 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 20:31:30 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 20:32:35 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 20:54:23 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 21:01:56 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 21:03:01 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 21:15:21 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 21:16:26 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;
Mon Jun 24 21:20:31 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 21:21:36 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Mon Jun 24 21:22:42 2024 Critical (3) No Ranging Response received - T3 time-out
Mon Jun 24 21:22:44 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 21:22:46 2024 Critical (3) No Ranging Response received - T3 time-out
Mon Jun 24 21:22:56 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 21:23:25 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Mon Jun 24 22:47:11 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 00:34:35 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 00:35:40 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 00:36:24 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 01:06:39 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 01:07:44 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;
Tue Jun 25 01:08:49 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 01:20:22 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 01:21:27 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 01:34:16 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 01:35:21 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 01:36:30 2024 Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 01:36:40 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 01:37:08 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 01:47:13 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 02:15:12 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 02:16:17 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;
Tue Jun 25 03:12:23 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 03:13:28 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 03:14:33 2024 Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 03:14:38 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 03:14:38 2024 Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 03:14:48 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 03:15:16 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 03:46:26 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 06:30:35 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 06:31:40 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;
Tue Jun 25 06:51:21 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 06:52:26 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;
Tue Jun 25 07:13:18 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 07:14:23 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 07:15:22 2024 Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 07:15:29 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 07:15:29 2024 Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 07:15:39 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 07:16:04 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 08:17:13 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 08:18:18 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 09:43:18 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 09:52:11 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 09:53:16 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 09:54:02 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 10:59:35 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 11:00:41 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 11:01:27 2024 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 11:01:32 2024 Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 11:01:42 2024 Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 11:47:37 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 11:48:42 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Tue Jun 25 12:52:53 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Tue Jun 25 12:53:58 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv6
Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;

Current System Time: Tue Jun 25 14:48:15 2024

-----

I am now at a point of frustration with my service. It becomes unusable for work or any telehealth that I need to do. If we cannot figure this out in this pass, I will end up moving to 5G Home Internet to at least achieve stability. 

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XfinityAlfonso

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3 months ago

@shawn.c1 Thanks so much for taking the time to reach us here via our Xfinity Forums! Great, great information here!  We'll start going through this, and we can connect 1-1 to see where we can go from here. 

 

(If you haven't done so already) Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.

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shawn.c1

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5 Messages

Replied to our direct message. Thanks for the response.

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3 months ago

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XfinityAlfonso

Official Employee

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1K Messages

Great! We'll follow up on that 1-1 thread shortly , and we thank you for your time. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 months ago

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shawn.c1

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5 Messages

Just saw these

Thu Jun 27 18:19:28 2024 Warning (5) MDD message timeout;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Thu Jun 27 18:19:28 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Thu Jun 27 18:22:37 2024 Warning (5) MDD message timeout;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Thu Jun 27 18:22:37 2024 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;

From my end, I didn't lose connectivity during these events.

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3 months ago

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shawn.c1

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5 Messages

Adding this in. After an external ticket seemed to fix most of these issues, I just had an event. The connection didn't drop, but streaming video dropped to 144p, which made me look.

Fri Jul 05 10:57:13 2024 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 05 10:57:13 2024 Warning (5) MDD message timeout;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 05 10:57:19 2024 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 05 10:57:19 2024 Warning (5) MDD message timeout;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 05 10:57:22 2024 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 05 10:57:39 2024 Warning (5) MDD message timeout;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;

This is a different timing error, but I wanted to log it here. I've been clean for almost 3 days until this happened.

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3 months ago

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shawn.c1

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5 Messages

Here is more data after another set of errors

Wed Jul 10 03:56:28 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No UCDs Received - Timeout;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No UCDs Received - Timeout;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No UCDs Received - Timeout;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No UCDs Received - Timeout;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No UCDs Received - Timeout;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=<<CM-MAC>>;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Wed Jul 10 04:07:00 2024 Critical (3) No Ranging Response received - T3 time-out
Wed Jul 10 04:09:31 2024 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv6
Time Not Established Warning (5) ToD request sent - No Response received;CM-MAC=<<CM-MAC>>;CMTS-MAC=<<CMTS-MAC>>;CM-QOS=1.0;CM-VER=3.0;
Wed Jul 10 04:10:16 2024 Critical (3) No Ranging Response received - T3 time-out

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2 months ago

0

mryflyguy

Contributor

 • 

67 Messages

2 months ago

I have observed the same thing with my ARRIS S33 IN [Edited: “Personal Information”] - sametiefram, about 3 weeks.

The modem LED Is solid green (DOCSIS 3.0) instead of solid blue (DOCSIS 3.1). The modem is logging T3 time out errors so there is clearly a problem staying connected at DOCSIS 3.1 and it drops to 3.0.  A reboot restores 3.1, for a while. 

Who and what is being done about this. 

Here's my log... 

Event Log

We recommend using our Mobile Application - SURFboard Central - for better experience configuring and accessing new features customized for your device.

The log below contains the log of events that the S33 has detected. This log can be important to the service provider to help diagnose and correct problems, if any should occur.

Date Time

Event Level

Description

6/7/2024
09:33:55

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
09:40:41

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
09:45:52

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
09:55:12

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
09:57:32

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
10:08:16

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
10:21:36

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
10:32:44

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
10:33:09

3

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
10:37:10

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
10:47:51

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

6/7/2024
17:17:24

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

7/7/2024
08:33:44

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

7/7/2024
14:40:40

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

7/7/2024
18:03:24

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

7/7/2024
18:13:53

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
08:28:55

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
08:39:32

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
08:44:19

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
08:55:52

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
09:00:10

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
09:10:56

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
09:11:11

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
10:26:03

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
10:40:43

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
10:40:54

3

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
10:40:58

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
10:52:01

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
10:52:01

3

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
10:52:29

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
10:59:07

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:03:04

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:03:32

3

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:03:58

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:11:46

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:15:03

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:15:03

3

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:15:06

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:23:56

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:26:26

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:26:35

3

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:26:36

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:26:58

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:38:05

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:38:05

3

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
11:38:25

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
12:04:19

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
12:06:41

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
12:09:20

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
16:49:42

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
17:17:46

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
17:18:10

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
17:18:32

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

8/7/2024
17:28:58

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
08:25:25

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
08:36:17

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
08:46:22

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
09:04:54

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
09:15:49

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
09:38:02

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
09:38:04

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
09:38:22

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
09:49:11

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
11:46:31

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
11:57:17

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
17:09:21

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

9/7/2024
17:21:18

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

10/7/2024
08:34:28

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

10/7/2024
09:28:21

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

10/7/2024
09:41:36

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

10/7/2024
09:41:58

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

10/7/2024
09:48:21

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

10/7/2024
09:53:33

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

10/7/2024
09:58:13

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
08:26:32

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
08:37:06

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
08:45:40

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
08:59:59

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
09:10:42

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
09:11:57

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
09:16:42

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
15:36:45

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
15:48:13

3

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

11/7/2024
16:12:27

3

Successful LAN WebGUI login from [Edited: “Personal Information”]on 24/07/11 at 4:12 PM.

11/7/2024
16:36:26

3

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

12/7/2024
14:56:49

3

Successful LAN WebGUI login from [Edited: “Personal Information”]on 24/07/12 at 2:56 PM.

12/7/2024
15:19:48

3

Successful LAN WebGUI login from [Edited: “Personal Information”]on 24/07/12 at 3:19 PM.

31/12/1969
17:00:16

3

CMSTATUS:US_Diplexer_Mode_Change:Init, 5-42MHz.

31/12/1969
17:00:20

3

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;

31/12/1969
17:00:21

3

CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-21.2, 258MHz.

31/12/1969
17:00:21

3

CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-21.3, 1002MHz.

31/12/1969
17:00:21

3

CMSTATUS:US_Diplexer_Mode_Change_Ignored:TLV-21.1, 42MHz.

31/12/1969
17:00:26

6

Honoring MDD; IP provisioning mode = IPv6

31/12/1969
17:00:35

3

Successful LAN WebGUI login from 192.168.100.10 on 70/01/01 at 12:01 AM.

31/12/1969
17:00:35

3

CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-84.2, 108MHz.

31/12/1969
17:00:35

3

CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-84.3, 1002MHz.

31/12/1969
17:00:35

3

CMSTATUS:US_Diplexer_Mode_Change:TLV-84.1, 5-42MHz.

12/7/2024
15:24:22

6

DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

12/7/2024
15:24:56

6

CM-STATUS message sent. Event Type Code: 20; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

12/7/2024
15:31:41

3

Successful LAN WebGUI login from [Edited: “Personal Information”]on 24/07/12 at 3:31 PM.

 

(edited)

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