Peloton bike pod isssue

Xfinity app says I have strong connection to my Peloton bike with “basic connection” and “HD video”. The bike is connected to my Xfinity pod right next to the bike. The Peloton bike is saying “your network is broadcasting from multiple access points which may cause issues” and won’t connect to the internet. I bought the pod specifically to get better connectivity to my bike. Please help!

Responses

XfinityMartyR

Official Employee

•

1.6K Messages

19 days ago

user_qfkqa9 Thanks for reaching out! In a WiFi mesh network, the best connection point for a device may not always be the one that's closest to it. The Xfinity WiFI Boost Pods communicate with each other and the Xfinity Gateway to monitor the number of devices connected in the home, their location, and the type of WiFi connection that each device needs. This ensures that your device is operating with the best signal.

This article may help you with Managing and optimizing your in-home WiFi network.

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Your Home Network

user_qfkqa9

Peloton bike pod isssue

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