Hello @joendiane! Thank you for taking the time to post on our Xfinity Community Forum.❤️ We definitely want to make sure you’re able to enjoy Peacock Premium on all supported devices. Once activated, Peacock should typically be accessible on devices like smartphones, tablets, smart TVs, and streaming devices by signing in with the same Peacock account.
To help us pinpoint what’s happening, could you let us know a bit more about what you’re seeing when you try to access Peacock on those devices? For instance, are you getting a specific error message or being prompted to subscribe again?
XfinityMelinda
Official Employee
•
260 Messages
15 hours ago
Hello @joendiane! Thank you for taking the time to post on our Xfinity Community Forum.❤️
We definitely want to make sure you’re able to enjoy Peacock Premium on all supported devices.
Once activated, Peacock should typically be accessible on devices like smartphones, tablets, smart TVs, and streaming devices by signing in with the same Peacock account.
To help us pinpoint what’s happening, could you let us know a bit more about what you’re seeing when you try to access Peacock on those devices? For instance, are you getting a specific error message or being prompted to subscribe again?
In the meantime, review our helpful article, https://www.xfinity.com/support/articles/peacock-premium-offers, it walks through activation step.
We look forward to helping get this resolved for you!
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