U

Visitor

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1 Message

Sunday, July 13th, 2025 1:13 AM

payment declined

Looks like xfinity isnt accepting payments right now I have used 2 debit cards and apple pay. What is going on?

Expert

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111.6K Messages

6 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.1K Messages

6 hours ago

Hi there! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you are not able to make a payment. Please be assured you reached the right person to assist you. Can you please send me a ModMail https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your first and last name, along with your full service address so that I can assist you further.-Richard

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