Paying for 2gbps service, only getting 900mb service, help!

user_odfg55 I'd be glad to help troubleshoot this with you. Since you're on our 2 Gigabit plan and seeing speeds around 900 Mbps, it sounds like there may be a limitation somewhere between the modem and the device you're testing with. To help narrow things down, can you let us know: Are you running the speed test over a direct Ethernet connection or WiFi? Have you tested with any other devices to see if they experience the same speed limitation?