U

Friday, February 7th, 2025 6:20 PM

Paused devices

My phone and playstation are both saying that they are paused and arent about to connect but when I go on the xfinity app it says those devices are not paused and have a strong connection. I've tried pausing and unpausing but it does nothing.

Official Employee

 • 

1.9K Messages

2 months ago

user_irydhm How are you seeing that those devices are paused? Was this a third party network tool that is being used? The Xfinity app is typically going to be place of reference. 

forum icon

New to the Community?

Start Here