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1 Message
09/08/2026 8:14 PM
I have forget my password I am trying to reset password
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Expert
120.8K Messages
2 days ago
Are you referring to your WiFi network security password or the password to access the user interface pages of the modem ?
Official Employee
4.2K Messages
3 hours ago
Hi, @user_vwrs71! We are glad to lead you in the right direction to get your password reset. @EG is correct that we need to know which password you are trying to reset. Is this for your Xfinity ID or for your modem (WiFi network or modem admin)?
This link shows how to reset your Xfinity ID password, https://www.xfinity.com/support/articles/changing-or-resetting-your-password.
This link shows how to reset your WiFi password, https://www.xfinity.com/support/articles/view-change-wifi-password.
EG
Expert
•
120.8K Messages
2 days ago
Are you referring to your WiFi network security password or the password to access the user interface pages of the modem ?
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XfinityRay
Official Employee
•
4.2K Messages
3 hours ago
Hi, @user_vwrs71! We are glad to lead you in the right direction to get your password reset. @EG is correct that we need to know which password you are trying to reset. Is this for your Xfinity ID or for your modem (WiFi network or modem admin)?
This link shows how to reset your Xfinity ID password, https://www.xfinity.com/support/articles/changing-or-resetting-your-password.
This link shows how to reset your WiFi password, https://www.xfinity.com/support/articles/view-change-wifi-password.
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