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Monday, June 22nd, 2026 9:31 PM

Parental Controls?

I have Xfinity Internet and Xfinity Mobile. But all the instructions I find seem to be for TV. I'm looking for a way through the Xfinity Gateway to block certain things. But I go into the Xfinity app... I can "pause" Internet connections that use my Wi-Fi. But I am unable to "block" websites and games (Roblox) for my 9 year old. 

Am I correct?

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Official Employee

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3.4K Messages

15 hours ago

Thanks for posting on our community forums, CapeManCoral. You’re correct. Right now, the Xfinity app mainly lets you pause or schedule access for devices connected to your Wi-Fi. It doesn’t offer a way to fully block specific websites or apps (like Roblox) through the gateway itself. For more detailed controls like blocking specific content, you’d need to use parental controls on the device or a third-party parental control app, since those features aren’t currently built into the Xfinity system. For more information, you can visit us HERE

 

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