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Parental Controls Don’t Work
I've enabled parental controls through the app and blocked youtube as both a url and a keyword via 10.0.0.1 (over 24 hours ago) and yet the kids are still able to access youtube.com on their laptops. Can we fix this?
P.s. Selecting tags here crashes the page. Might want to fix that too.
XfinityMarcos
Official Employee
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2.3K Messages
9 days ago
Hi user_4cao91, thank you for visiting our community here on the Forum. I know how important those parental control features are, so let's work together on this. To confirm, are you following the same steps listed in this 'Walkthrough'?
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