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Friday, January 31st, 2025 2:34 AM

Parent control

I waited for 90 minutes to get an unsatisfactory answer that Xfinity can't support the feature of intentionally reduce the WiFi speed of a specific computer device. Even more, our WiFi is not working now!!!

Official Employee

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1.4K Messages

3 months ago

user_2hmpr2 thank you for using the Community Forums page to reach out. I understand that you are currently experiencing a concern with your Xfinity Wi-Fi service and I would be happy to help. Also, I noticed you mentioned parental controls as well. Are you trying to set a data limit for a device?

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