1 Message
Paramount + takes forever to load
I have xfinity and Paramount + loads extremely slow, like minutes to load and sometimes it takes two or three tries. Paramount is the only one that this happens with and all we are using is a single TV with nothing else running. Why does this happen?
XfinityRay
Official Employee
•
2.7K Messages
8 days ago
Hi there, user_y9g7cq! Thanks for reaching out about the load time for Paramount+. We are glad to look into this with you!
Are you watching the app on an X1 TV box or are you using a different device to watch the app such as your Smart TV?
Have you tried any troubleshooting steps so far?
0
0