Packet/Connection to internet issue

I've been getting what i believe to be either packet loss or random internet connection issues for the last few weeks. I thought it was maybe due to Wi-Fi distances but even my wired connections tend to randomly lose connection for at most 2 minutes, then it returns to normal. Now the issue I'm having is that every time I try and check to see if there is some outage going on or test my internet everything comes back as fine. It happens throughout the day not just a specific time or peak rush hours. Facetime calls tend to drop, gaming services keep getting interrupted, even online services like Netflix on tv tend to be interrupted for a min or so.

What can i do to start some sort of process to fix this?

I will say this for a bit of extra info, I recently upgraded to unlimited but I've been having this issue for at least 6 weeks. I've spoken with neighbors and they too are experiencing the same issues as I am. Neighbors have told me they called and had techs come out and check but they were told all their connections and services are ok.