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Tuesday, August 4th, 2026 7:09 AM

Packet Loss

Recently I have moved from my house, I moved somewhere not far and upgraded my xfinity plan from 75 MBPS to 1 GB and even got a XB8. Ever since I have gotten this new internet box and plan I have been receiving alot of packet loss and internet spikes. When I play a game like Roblox randomly I get ping spikes to 5000+ and lose alot of packets.  I know that the problem isnt where I live now simply because it is near where I used to live. For example when playing roblox this is my normal ping but then it randomly spikes and I lose all packets.

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Expert

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119.8K Messages

2 hours ago

What do the modem's signal status values look like ? Try getting them here; http://192.168.100.1 or here http://10.0.0.1 


Please copy all of the text in its entirety of the *Downstream Power Levels*, the *SNR's* (Signal to Noise Ratios), and the *Upstream Power Level* numbers and paste them into your next post.

Is this with a WiFi connection ?

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