1 Message
Packet Loss
I am consistently getting packet loss in various games i play. It is making them unplayable. Here's my trace route associated with one of Escape from Tarkov servers
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 178 | 178 | 0 | 0 | 0 | 0 |
| 10.22.113.2 - 5 | 151 | 144 | 13 | 23 | 66 | 25 |
|po-318-327-rur201.homewood.il.chicago.comcast.net - 6 | 147 | 139 | 13 | 23 | 63 | 29 |
|po-2-rur202.homewood.il.chicago.comcast.net - 4 | 155 | 149 | 13 | 20 | 63 | 14 |
|po-200-xar02.homewood.il.chicago.comcast.net - 6 | 147 | 139 | 14 | 23 | 63 | 29 |
|be-308-arsc1.area4.il.chicago.comcast.net - 90 | 39 | 4 | 0 | 32 | 43 | 41 |
|be-501-ar01.area4.il.chicago.comcast.net - 4 | 155 | 149 | 15 | 25 | 105 | 27 |
|be-32221-cs22.350ecermak.il.ibone.comcast.net - 88 | 39 | 5 | 0 | 20 | 22 | 20 |
|be-2211-pe11.350ecermak.il.ibone.comcast.net - 5 | 151 | 144 | 15 | 25 | 68 | 27 |
| 50.248.116.166 - 4 | 155 | 149 | 15 | 26 | 90 | 27 |
| be2766.ccr42.ord01.atlas.cogentco.com - 5 | 151 | 144 | 15 | 26 | 75 | 16 |
| be2718.ccr22.cle04.atlas.cogentco.com - 5 | 151 | 144 | 22 | 30 | 90 | 23 |
| be2994.ccr32.yyz02.atlas.cogentco.com - 6 | 147 | 139 | 29 | 38 | 78 | 44 |
| be3260.ccr22.ymq01.atlas.cogentco.com - 6 | 147 | 139 | 41 | 50 | 88 | 44 |
| be2090.rcr21.ymq02.atlas.cogentco.com - 6 | 148 | 140 | 41 | 46 | 79 | 45 |
| 38.122.43.50 - 7 | 143 | 134 | 41 | 50 | 109 | 43 |
| 199.229.249.3 - 7 | 143 | 134 | 41 | 50 | 90 | 43 |
| 172.98.82.131 - 7 | 143 | 134 | 40 | 49 | 90 | 43 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Constantly getting around 90% packet loss on:
be-32221-cs22.350ecermak.il.ibone.comcast.net
be-308-arsc1.area4.il.chicago.comcast.net
This is unacceptable. Please advise on how to fix or please take actions on your end to address this issue
Xantoszz12
Contributor
•
51 Messages
9 months ago
I have the same issue
be-32221-cs22.350ecermak.il.ibone.comcast.net constantly at 80-90% packet loss
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XfinityKrista
Official Employee
•
1.5K Messages
9 months ago
Hello @user_rnqi3u, thank you for taking the time to reach out on social media. I understand your concern with the packet loss, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
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