SecGuy73's profile

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Sunday, May 9th, 2021 7:22 PM

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packet loss

I am also in northern Illinois and have been experience the exact same thing, I see high levels of packet loss to the wan gateway IP address when these issues occur but the signal levels and logs on the cable modem do not reflect an issue.  

On demand content via an X1 box is also interrupted when this issue occurs.

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Gold Problem Solver

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7.2K Messages

4 years ago

Hi SecGuy73, we're happy to help you as well :) Just send me a private message by clicking the chat icon at the top right hand of the forums page. Once there you won't see my name but you can select chat with specialist. I look forward to speaking with you soon. 

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