Packet Loss Issue IL

For the longest time I thought this packet loss was occurring on my connection, tech after tech could not figure what the issue was but we've done some TCP tracerouting and turns out one or two of the comcast hops out of IL seems to be the culprit when it comes to this packet loss. When hopping through (IP:96.1**.***) 350ecermak.il.ibone and sometimes the (IP:173 .2**.***) 5.ord.as54203. net but more severe with the ibone hop.

Whenever my connection run through these hops packets seemly vanish into the void never to reach my modem or the packets will arrive very delayed from the nodes. When not going through these hops the connection is stable with no issues, however when I am put through these hops again packet loss city. As you can imagine trying to do any activity/work that require a constant stable connection is rendered near unusable with such severe packet loss.